Confirmation and Acceptance of the Service Agreement

Ctrip.com is operated by Ctrip Travel Information Technology(Shanghai)Co., Ltd., and any specific products or services involved will be provided by qualified service providers. If a user (the “User” or “you”) visits, books or uses Ctrip’s products or services (hereinafter collectively referred to as “Services”) on this website, websites of Ctrip’s affiliated companies or other mobile applications or software provided by Ctrip (hereinafter referred to as “Ctrip.com”), the User is deemed to have accepted the following disclaimers (hereinafter referred to as the “Service Agreement” or “this Agreement”). Please read the following carefully, especially the bold part. If you do not agree to any of the following, please immediately stop visiting/using the relevant services provided by this website or any other mobile applications or software.

The content of this Agreement includes the text of this Agreement, individual service agreements of Ctrip.com’s sub-channels, and other various rules that Ctrip.com has published or may publish in the future, including but not limited to disclaimers, privacy policies, product booking instructions, travel contracts, account agreements and other agreements (“Other Terms”). If there is any inconsistency between this Agreement and Other Terms, Other Terms shall prevail. Unless otherwise expressly stated, any Services provided by Ctrip.com are bound by this Agreement.

If you log in the Ctrip.com’s platform, visit the Ctrip.com’s website or use the Ctrip.com’s services as a user of a Ctrip.com’s affiliated company or partner company, you are deemed to have accepted all the terms of this Agreement and other rules, instructions and operation guidelines published by Ctrip.com.

Ctrip Travel Information Technology (Shanghai) Co., Ltd. uses its own operating system to provide the User with Crip.com Membership Service through the Internet. The User shall:

(1) Provide devices, including a personal computer, a modem and Internet access device equipped.

(2) Make personal visit to the Internet and pay telephone charges related to the Services.

Considering the importance of Ctrip.com Membership Service, the User agrees to:

(1) Provide timely, detailed and accurate personal information.

(2) Constantly update the registration information to meet the requirement of providing timely, detailed and accurate personal information. All originally typed input will be cited as registration information.

In addition, the User can authorize Ctrip Travel Information Technology (Shanghai) Co., Ltd. to disclose the User’s basic information to third parties, but Ctrip Travel Information Technology (Shanghai) Co., Ltd. shall not disclose the User’s supplementary information, unless:

(1) The User requests Ctrip Travel Information Technology (Shanghai) Co., Ltd. or authorizes someone to disclose the information through the email service.

(2) Applicable laws and procedures require Ctrip Travel Information Technology (Shanghai) Co., Ltd. to provide the User’s personal data.

If the information provided by the User is inaccurate, Ctrip Travel Information Technology (Shanghai) Co., Ltd. reserves the right to terminate the User’s use of Ctrip.com Membership Service.

While enjoying Ctrip.com Membership Service, the User agree to accept various information services provided by Ctrip.com Membership Service, including but not limited to EDM, SMS, Ctrip App information push, PC advertising and other services and marketing information.

3. Modification of the Terms of Services

Ctrip.com will modify the terms of Services when necessary, such as formulating and modifying this Agreement and/or various rules to provide the User with internet-based and mobile network-related services, which shall be published in advance on this page and other relevant pages, and the User should regularly log in to this page and other relevant pages to understand the latest content of this Agreement. The modified version of this Agreement and rules will automatically take effect seven (7) days after they are published on this page and other relevant pages.If you do not agree to the relevant modifications, you should immediately stop visiting Ctrip.com or using Ctrip’s Services, and if the User continues to use Ctrip.com’s Services seven (7) days after the modification of this Agreement and the rules, it means that you have accepted the modified version of this Agreement and the rules.

4. Service Change, Interruption, Termination

You fully understand and agree that the Services involves Internet service, mobile communications service, etc., which may be affected by unstable factors in each link. Therefore, any risk of service interruption, cancellation or termination due to force majeure, computer virus or hacker attack, system instability, user location, user’s device shutdown, GSM network, Internet, communication lines and other reasons that cannot be predicted or controlled by Ctrip.com, Ctrip.com will not be liable for any loss caused to you.

Ctrip.com needs to repair or maintain the platform or related device that provides network services on a regular or irregular basis. If such a situation causes network services (including paid network services) to be interrupted within a reasonable time, Ctrip.com does not need to assume any responsibility for this, but Ctrip.com shall give advance notice as much as possible.

You fully understand and agree that, except as otherwise provided in this Service Agreement, in view of the particularity of network services, Ctrip.com may change, interrupt or terminate some or all of its network services. Ctrip.com does not need to assume any responsibility for this, but Ctrip.com shall notify you in advance as much as possible and you should be given as much time as possible to deal with your rights and interests.

When using Ctrip.com Services, the User must abide by the relevant laws and regulations of the People’s Republic of China, and the User should agree that he/she will not use the Services to conduct any illegal or improper activities, including but not limited to the following acts:

Uploading, displaying, posting, disseminating or otherwise transmitting information that contains one of the following:

(1) Opposing to the basic principles established by the Constitution;

(2) Endangering national security, divulging state secrets, subverting state power, and undermining national unity;

(3) Damaging national honor and interests;

(4) Inciting ethnic hatred, ethnic discrimination, or undermining ethnic unity;

(5) Undermining the state’s religious policy and promoting cults and feudal superstitions;

(6) Spreading rumors, disturbing social order, and undermining social stability;

(7) Spreading obscenity, pornography, gambling, violence, murder, terror or instigating crimes;

(8) Insulting or slandering others and infringing on the legal rights of others;

(9) Containing false, harmful, coercive, infringing on the privacy of others, harassing, infringing, defamatory, vulgar, obscene, or other morally objectionable content;

(10) Containing other content restricted or prohibited by Chinese laws, regulations, rules, ordinances and any norm with legal effect.

Using the network service system for any illegal purpose. Using Ctrip’s network services to engage in the following activities:

(1) Entering computer information networks or using computer information network resources without permission; deleting, modifying or adding computer information network functions without permission; deletion, modification or addition of data and application programs stored, processed or transmitted in the computer information networks; intentional creation and dissemination of destructive programs such as computer viruses; other acts that endanger the security of computer information networks.

(2) Commercial use of any data on the Ctrip.com, including but not limited to using the materials displayed on the Ctrip.com by any means such as copying, dissemination, etc. without the prior written consent of Ctrip.com.

(3) Use any device, software or routine program to interfere or attempt to interfere with the normal operation of the Ctrip.com or any transactions or activities being conducted on the Ctrip.com, or take any action that will result in an unreasonably large data load on Ctrip network devices.

(4) Acts of unfair competition that violate the principle of good faith, or maliciously placing orders or false transactions, and other acts that maliciously disrupt the order of Ctrip’s transactions

(5) Other behaviors unrelated to online transactions.

Any member’s acceptance of the terms of this Agreement means that the copyright of the User of any form of information published on this site has been exclusively transferred to the operator of Ctrip.com without compensation, including but not limited to: reproduction rights, distribution rights, rental rights, exhibition rights, performance rights, screening rights, broadcasting rights, information network dissemination rights, filming rights, adaptation rights, translation rights, compilation rights, and other transferable rights that should be enjoyed by the copyright owner,, and at the same time, it indicates that the member allows Ctrip.com to have the right to file a separate lawsuit against any subject infringement and obtains full compensation.

This Agreement has constituted a written agreement stipulated in Article 25 of the Copyright Law of the People’s Republic of China, and its effect shall apply to any content of works protected by copyright law published by the User on Ctrip.com, regardless of whether the content is formed before the signing of this Agreement or not. Members agree to and clearly understand the above terms, and do not publish in any form or authorize other websites or media (except websites of Ctrip’s affiliated companies’) to use the information published on this site. At the same time, Ctrip.com reserves the right to delete all kinds of non-compliant information on the site without notifying members.

Ctrip Travel Information Technology (Shanghai) Co., Ltd. is the operator of Ctrip.com. It owns the copyright of the content and resources of this website, which is protected by national intellectual property rights. It has the right to interpret and modify the statement on this website; Without the express written permission of Ctrip Travel Information Technology (Shanghai) Co., Ltd., no unit or individual may copy, reprint or quote any text wholly or partly in any way. Otherwise, the company will pursue your legal liability.

All information on the website of Ctrip.com is protected by the Copyright Law of the People’s Republic of China, its relevant laws and regulations, and all international treaties on intellectual property rights that China has joined. We have formulated relevant measures and steps to protect the legitimate rights and interests of intellectual property rights holders. When the copyright holder and/or the right holder who can legally exercise the right of information network dissemination (hereinafter referred to as the "right holder") discovers that there may be violations of their information network dissemination right, the right holder shall issue a prior written notice of rights to this site and provide a valid ownership certificate. This site will take measures to delete corresponding content in accordance with relevant laws and regulations. At the same time, if the User logs in to Ctrip.com and submits and publishes relevant comments, articles or other information on Ctrip.com, Ctrip.com enjoys the copyright, and Ctrip.com has the right to use the information published by the User on Ctrip.com on this website and websites of Ctrip’s affiliated companies’ (including but not limited to pictures, travel notes, etc.), but if the information published by the User on Ctrip.com is to be reproduced by other browsers, it needs the permission of this website and the User, otherwise it will be regarded as an infringement. And any other third party shall not copy, reproduce or adopt in any form without the permission of ctrip.com. This website is not responsible for any and all claims, damages, etc. caused by the violation of this legal statement by the User or other third parties.

Ctrip.com does not guarantee the accuracy and completeness of the external links set up for the convenience of the User. If there are copyright issues or other issues arising therefrom, please call or email this website. It will be deleted or changed immediately after verification.

Respecting the privacy of the User is a basic policy of Ctrip Travel Information Technology (Shanghai) Co., Ltd. Therefore, as a supplement to the analysis of the personal registration information in the second point above, Ctrip Travel Information Technology (Shanghai) Co., Ltd. will not public, edit or disclose the User’s supplementary information and the non-public content stored in the Ctrip.com Membership Service, unless there is a legal permission requirement or Ctrip Travel Information Technology (Shanghai) Co., Ltd. believes that disclosure of these information is necessary on the basis of good faith in the following three situations:

(1) Comply with relevant laws and regulations and follow the lawful service procedures of Ctrip.com members.

(2) Maintain and protect Ctrip’s trademark ownership.

(3) In an emergency, we will try our best to protect the privacy security of the Users and the general public.

(4) Meet other relevant requirements.

You fully understand and irrevocably grant Ctrip, its affiliated companies and business partners the following rights free:

(1) Ctrip’s affiliated companies or business partners allow you to log in to affiliated companies’ systems or business partners’ systems and use their services. Any behavior of you in affiliated companies’ systems or business partners’ systems must comply with the stipulations of these agreements, published rules and instructions and operation guide for the proper use of the services. In order to realize the above functions, you agree that Ctrip will synchronize your registration information, transaction/payment data and other information and data on Ctrip.com to the system of Ctrip’s affiliated companies or business partners, and allow them to use.

(2) If you log in to Ctrip with Ctrip’s affiliated company’s or business partner’s User account and password, in order to provide you with the same service function, you agree that Ctrip will synchronize your registration information, transaction/payment data and other information and data in the system of Ctrip’s affiliated companies or business partners to Ctrip.com, and allow Ctrip to use, and you will not hold Ctrip, its affiliated companies or business partners responsible for this.

(3) To ensure transaction security, allow Ctrip and its affiliated companies and business partners to conduct data analysis on your information, and allow Ctrip, its affiliated companies and business partners to make commercial use of the above analysis results.

(4) Your relevant information would be resourced from affiliated companies and business partners by Ctrip. For example, when you make a reservation through the websites of Ctrip’s affiliated companies and business partners, the reservation information you provide to them may be transferred to Ctrip for Ctrip to process your order and ensure your smooth booking. For another example, Ctrip allows you to log in by linking your social media account with your Ctrip account, with your consent (you authorize the social platform).

(5) While enjoying the Services provided by Ctrip, you authorize and agree to accept Ctrip to send commercial information to your email, mobile phone, mailing address, etc., including but not limited to the latest Ctrip product information, promotional information, etc. If you choose not to accept various information services provided by Ctrip, you may refuse such information services according to the corresponding settings provided by Ctrip.

8. User’s account, password and security

Once you have successfully registered as the User, you will get a password and an account number. If you do not keep your account and password safe, you will be fully responsible for it. Additionally, each user is solely responsible for all activities and events in his/her account. You can change your password and icon at any time, or close an old account and open a new one. If you find any illegal use of your account or security loopholes, immediately notify Ctrip Travel Information Technology (Shanghai) Co., Ltd. Please keep your password properly, and do not tell others about your password. You are responsible for all losses caused by poor password keeping. You are legally entitled and liable for the activities, actions and events conducted through your account, and you may not transfer the account in any form, authorize others to use your account, and trade your account with others. In view of the particularity of network services, Ctrip is not obliged to verify whether you are using this group of user name and password by yourself, but only to verify whether the user name and password are consistent with those stored in the database. You can log in and use various services provided by Ctrip with the user name and password of this group, so even if you think that you are not the person who logged in to your account, Ctrip will not bear any responsibility for it.

9. Refusal to Provide Guarantee

The User expressly agrees that the use of the mail service is at his/her own risk. Ctrip Travel Information Technology (Shanghai) Co., Ltd. expressly disclaims any kind of guarantee, whether express or implied, but it does not limit the commercially-implied guarantee and the proper guarantee of specific purpose and non- violation. Ctrip Travel Information Technology (Shanghai) Co., Ltd. does not guarantee that the Services will meet the requirements of the User, nor does it guarantee that the Services will not be interrupted, nor does it guarantee the timeliness, security, or error of the Services. Ctrip Travel Information Technology (Shanghai) Co., Ltd. refuses to provide any guarantee, including whether the information is delivered accurately, timely and smooth. The User understands and accepts that any information (downloaded or obtained via Ctrip.com Membership Service) is up to the User and the User bears all risks and responsibilities for system damage or data loss. The User does not receive oral or written opinions or information from Ctrip Travel Information Technology (Shanghai) Co., Ltd., nor does Ctrip expressly guarantee here.

Ctrip Travel Information Technology (Shanghai) Co., Ltd. is not responsible for any direct, indirect, incidental, special and consequential damages arising from improper use of online membership services, illegal use of services or changes in information transmitted by users. These damages will damage the image of Ctrip Travel Information Technology (Shanghai) Co., Ltd., so Ctrip Travel Information Technology (Shanghai) Co., Ltd. has already raised the possibility of such damage.

11. Storage and Restrictions Of Ctrip Membership Service Information

Ctrip Travel Information Technology (Shanghai) Co., Ltd. is not responsible for the deletion or failure to store the information posted by the User. Ctrip Travel Information Technology (Shanghai) Co., Ltd. does not have an upper limit on the amount of information transmission, but it reserves the right to determine whether the User’s behavior conforms to the requirements and spirit of the Ctrip.com Membership Terms of Service. If the User violates the terms of service, then his/her account of network Membership Service is interrupted. The copyright of all articles on this website is jointly owned by the original author and Ctrip Travel Information Technology (Shanghai) Co., Ltd. Anyone who needs to reprint the articles on this website must obtain the authorization of the original author or Ctrip Travel Information Technology (Shanghai) Co., Ltd.

The User is solely responsible for the posting content. The User’s use of the service is in accordance with all local, national and international legal standards applicable to the website’s services. The User must follow:

(1) When publishing information, the User must comply with relevant Chinese laws and regulations.

(2) The use of online membership service is not for illegal purposes.

(3) Do not interfere or confuse network services.

(4) Comply with all network protocols, regulations and procedures for using network membership service.

Network membership service is to use the Internet to send and receive information. Therefore, the User’s behavioral guidelines are based on national regulations, policies and procedures related to the Internet. The User must promise not to transmit any illegal, harassing, slanderous, abusive, threatening, harmful, vulgar, obscene and other information materials. In addition, the User cannot transmit any information that instigates others to constitute a criminal act; cannot transmit information that contributes to unfavorable domestic conditions and involves national security; cannot transmit any information that does not comply with local regulations, national laws and international laws. Unauthorized visit to other computer systems is prohibited. If the User’s behavior does not comply with the above-mentioned terms of service, Ctrip Travel Information Technology (Shanghai) Co., Ltd. will make an independent judgment to immediately cancel the User’s service account. The User shall bear legal responsibility for their behavior in the network membership service. If the User spreads and disseminates reactionary, pornographic or other information that violates national laws in the network membership service, the system records of the network membership service may be used as evidence that the User has violated the law.

13. The User’s Liabilities for Breach of Contract

Ctrip.com can determine whether the User’s action constitutes a breach of contract based on his/her data; the User is obliged to provide sufficient evidence and reasonable explanation for the abnormal data, otherwise it will be deemed a breach of contract.

If the User violates the relevant laws and regulations or this Agreement when using Ctrip.com Services, the User is deemed to be in breach of contract.

Actions for breach of contract:

(1) If the information published by the User on the Ctrip.com platform constitutes a violation of this Agreement or is suspected of violating the law or suspected of infringing the legal rights of a third party, Ctrip.com can immediately take measures to delete the corresponding information in accordance with the corresponding rules.

（(2) For the actions performed by the User on the Ctrip.com platform, Ctrip.commay deduct points from the User’s account, restrict User’s participation in marketing activities, suspend the provision of some or all services to the User, cancel the order, deduct liquidated damages, etc. according to the corresponding rules. If the User’s behavior constitutes a fundamental breach of contract, Ctrip.com may freeze the User’s account and terminate the services to the User.

Compensation liabilities:

If the User’s behavior causes Ctrip.com and/or its affiliated companies to suffer losses (including direct economic losses and indirect economic losses), or is claimed by any third party, or punished by the relevant administrative department, the User shall compensate all losses of Ctrip.com and/or its affiliated companies, including but not limited to attorney fees, litigation fees, etc.

The User agrees to protect and maintain the interests of all members of Ctrip Travel Information Technology (Shanghai) Co., Ltd., and is responsible for paying the lawyer’s fees caused by the User’s use beyond the scope of the Services, the compensation for damages in violation of the terms of service, and the recourse fees for use of the User’s computer, account and other intellectual property rights by others.

Ctrip Travel Information Technology (Shanghai) Co., Ltd. may suspend the website service at any time according to the actual situation. Ctrip Travel Information Technology (Shanghai) Co., Ltd. may interrupt service at any time without being responsible for any individual or third party. If the User objects to any suggestions on the terms of service or has any objection to the subsequent modification of the terms, or is dissatisfied with the Ctrip.com Membership Service, the User has only the following recourses:

(1) No longer use Ctrip.com Membership Service.

(2) Terminate the User’s qualification to use Ctrip.com Membership Service.

(3) Notify Ctrip Travel Information Technology (Shanghai) Co., Ltd. to stop the service to the User. After the end of the user service, the User’s right to use the Ctrip.com Membership Service is immediately terminated. From then on, Ctrip Travel Information Technology (Shanghai) Co., Ltd. no longer assumes any obligations to the User.

All notices to the User may be sent by e-mail or regular mail. Ctrip Travel Information Technology (Shanghai) Co., Ltd. will send messages to the User through mail service, informing them of changes to the terms of service, service changes, or other important matters.

17. Participation in Advertising Planning

The users can add promotional materials in their published information or participate in advertising planning, and display their products on the free services of Ctrip.com Membership Service. Any such promotional methods, including shipping of goods, payments, services, commercial conditions, warranties and descriptions related to advertisements, take place only between the respective User and the advertising seller. Ctrip Travel Information Technology (Shanghai) Co., Ltd. assumes no responsibility, and Ctrip.com Membership Service is not obligated to take any part of the responsibility for such advertising sales.

18. Ownership of Email Content

User-defined contents include: text, software, sound, photos, videos, graphics; all contents in advertisements; all contents of e-mails; commercial information provided by Ctrip.com Membership Service for the User. All such content is protected by copyright, trademark, label and other property ownership laws. Therefore, the User can only use these contents with the authorization of Ctrip Travel Information Technology (Shanghai) Co., Ltd. and advertisers, and cannot copy or reproduce these contents, or create derivative products related to the contents without authorization.

This Service Agreement shall be consistent with the interpretation of the national laws of that country, including content that is controversial and contradictory in the legal terms. The user and Ctrip Travel Information Technology (Shanghai) Co., Ltd. agree to submit to the jurisdiction of the court. If there are any terms that conflict with the law, these terms will be re-interpreted as closely as possible, while other terms will remain legally valid and influential on the User, and you agree that the disputes arising from the User’s interpretation of this Service Agreement or the booking of any product through Ctrip.com will be submit to the jurisdiction of the Changning District People’s Court of Shanghai.